Emma answers your phone and WhatsApp when you can't. She asks the right questions, writes up the job, and sends you a lead that's ready to call back.
Calls ring out while you're on a job. WhatsApp messages sit unread. Voicemails never get returned. Set the sliders to your own numbers and see what that costs you.
We assume 30% of enquiries become booked jobs when someone follows up promptly.
Keep your number and your WhatsApp. Here's how one enquiry moves through Emma, step by step.
Phone or WhatsApp, answered before it reaches voicemail. Emma asks what the job needs, like a good receptionist would.
As soon as the call or chat ends, a summary lands on your phone. No login needed.
Every lead is saved automatically, so you can search it later. Nobody has to remember to write it down.
Pay £0 today. Your card is only charged after 14 days, and you can cancel before then.
Send us your prices, services and the areas you cover. We build Emma around them.
We send you a short code to set "forward if no answer" on your phone, and we set up Emma's WhatsApp for you.
Every call and chat is written up and texted to you, and saved on your dashboard.
Nothing lives in someone's head or on a scrap of paper. Check it once a day and you're up to date.
7 enquiries came in today across calls and WhatsApp. 5 leads to ring back. 1 already booked.
Emma handles both channels with the same knowledge and the same memory of the conversation, so customers don't repeat themselves.
Give Emma your price list, spec sheets and fitting notes and she'll answer with them, not a generic script.
A friendly, conversational voice. No robotic menus, no "press 1 for sales."
Every call and WhatsApp thread, transcribed, tagged and searchable in one place.
Sticks to the prices and answers you've given her, and passes anything unusual straight to you instead of guessing.
Built and configured by EtiCall. Keep your current number, and we set up Emma's WhatsApp for you. No new hardware.
14-day free trial · no setup fee · cancel any time
14-day free trial · no setup fee · cancel any time
Running multiple sites or brands, or more than 150 calls a month? Talk to us, and we'll scope something bespoke.
No. Keep your existing mobile or landline and set 'forward if no answer' to Emma's number with a short code. Emma's WhatsApp runs on a dedicated number we set up for you. Nothing changes for the people calling you.
We tell callers Emma is an assistant. We don't pretend she's a person. Most customers care far more about getting a fast, useful answer than who or what handled it.
Emma captures the enquiry and the ideal time, and drops it onto your dashboard for you to confirm. Nothing is booked until you or your team say yes. Full calendar auto-booking can be added as part of a bespoke build.
A human answering service works from a script and hands you a message. Emma works from your actual product and pricing knowledge, answers on WhatsApp as well as voice, and is there at 3am and on bank holidays. When your prices change, we update her for you.
Typically a few working days: EtiCall configures Emma against your products and trade specifics, sets up your call forwarding and WhatsApp, and tests real conversations with you before going live.
14 days free. We set Emma up around your products and pricing.
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